This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information How to disable Citrix Receiver from popping up during logon to the Desktop. If you do not want to detect/install Citrix Receiver you can use the light version, with fewer features, in your browser. Use light version I agree with the Citrix license agreement. Citrix Receiver not Launching in Windows 10. Citrix Receiver for Windows 10 has a list of arguably smart features, however there are several issues that constantly pop-up and prevent Citrix Receiver from launching in Windows 10. For instance, launching Citrix with the regular domain user account fails to launch the desktops and applications. JavaScript is not enabled, text in this section cannot be localized using JavaScript -. Use Citrix Receiver to access your applications and desktops. Detect Receiver If you do not want to detect/install Citrix Receiver you can use the light version, with fewer features, in your browser.
- Adobe Acrobat (faculty/staff only)
- Amos Graphics
- EndNote
- Microsoft Office: Word, Excel, PowerPoint, OneNote
- NVivo
- SPSS
- Web browsers: Chrome, Firefox, Internet Explorer
Windows/Mac: Most web browsers support HTML5 and will allow you to use the light version of Citrix, which doesn’t require the installation of additional software. In the light version, the Citrix desktop is rendered within the browser. This is the recommended method for connecting. Note that printing is not available in the light version.
Android/iOS: You will need to install Citrix Workspace from the App Store or Google Play.
Connecting Through a Web Browser using the Light Version (Windows/Mac)
![Citrix Receiver Light Citrix Receiver Light](/uploads/1/1/7/8/117843333/736926975.png)
- Open your web browser and browse to the college Citrix website.
- Enter your CSU eName and ePassword and log on.
- If your browser supports it, you’ll have the option to “Use light version”, which doesn’t require the Citrix Workspace software.
- If you aren’t prompted to choose and instead are taken straight to the Citrix StoreFront page, you can change to the light version by clicking your name at the top right and “Change Citrix Receiver”.
- Launch Citrix by clicking on the available desktop icon.
Connecting Through Citrix Workspace (Windows/Mac/Android/iOS)
- If you don’t already have the Citrix Receiver installed, download and install the software:
- Windows/Mac: Download the Citrix Receiver
- iOS: App Store (search for Citrix Workspace)
- Android: Google Play (search for Citrix Workspace)
- After installing the software, either click “Add account” or launch the Citrix Workspace software.
- When prompted to provide a server address, enter https://citrix.chhs.colostate.edu.
- When prompted for a user name and password, enter colostateename (replace eName with your eName) for the user name and your eID password for the password.
- You may be prompted twice.
- Launch your desktop
- Windows/Mac: Launch your desktop by clicking on the available desktop icon.
- Android/iOS:
- Press the three bars at the top left next to “Apps”
- Press “Desktops”
- Press on your desktop
On this page:
- Windows and macOS
- Install Citrix Workspace app
Overview
For Linux instructions, see Use IUanyWare in Linux.
Follow the instructions below to use Citrix Workspace app with IUanyWare, as recommended by UITS. If you prefer to use the light version, see Access and use IUanyWare with Citrix Receiver for Web.
For help with IUanyWare, contact your campus Support Center, or search this KnowledgeBase.
Windows and macOS
Install Citrix Workspace app
Windows
- Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
- Your computer should be running Windows 10 or Windows 8.x.
- Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.
- The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the
https://
prefix for a secure connection.
To install the UITS-supported version of Citrix Workspace app:
- Go to receiver.citrix.com.
- The site will auto-detect your operating system, and provide a link to download the appropriate installer. Click the link to download the installer.
- Your download will automatically launch; click the installer to run it.
- Leave Enable Single Sign-onunchecked.
- Leave Add Account unchecked. Proceed to Launch IUanyWare applications, below.
macOS
- Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
- For supported versions of macOS, see Prerequisites to install Citrix Workspace app.
- Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.
- The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the
https://
prefix for a secure connection.
To install the UITS-supported version of Citrix Workspace app:
- Go to receiver.citrix.com.
- The site will auto-detect your operating system, and provide a link to download the appropriate installer. Click the link to download the installer.
- A new Citrix page will open. Double-click the
*.dmg
download, and then click to install Citrix. - Follow the installation instructions.
- Leave Add Account unchecked. Proceed to Launch IUanyWare applications, below.
Launch IUanyWare applications
To launch an application or desktop in IUanyWare:
- Log into IUanyWare.
- At any time, including when launching applications, you may be prompted to select Open Citrix Workspace/Receiver Launcher. Click remember my choice for Citrix Workspace/Receiver Launcher to avoid being prompted each time.
- On the 'Welcome' screen:
- If you have Citrix Workspace app installed, click Detect Receiver.
- In some cases, after you click Detect Receiver, you may need to click Already installed.
- If you don't have the app and don't want to install it, click Use light version.
- If you have Citrix Workspace app installed, click Detect Receiver.
- You'll land on your HOME tab, from which you can access your favorites.
- Select the APPS or DESKTOPS tab, and then click the icon of the desktop or app you wish to launch.
Switch between Citrix Workspace app and web Receiver
You can switch between using Citrix Workspace app and the web Receiver (the 'light version').
- At the top right, click the gear icon, and then select Account Settings.
- Click Change Citrix Receiver.
- Select Detect Receiver to use Citrix Workspace app, installed on your machine.
- Select Use light version to use Citrix Receiver for Web.
Add or remove favorites
Itch software download. To add a favorite in IUanyWare:
- On the APPS or DESKTOPS tab, locate an application you'd like to place in your favorites.
- Click the star at the top left.
To remove an application or desktop from your favorites:
- On the HOME tab, locate the application or desktop you'd like to remove from your favorites.
- Click the star at the top left.
Search in IUanyWare
To search for anything in IUanyWare, click the magnifying glass at the top right of the IUanyWare Storefront and fill in the search field. All apps and desktops that match your search terms will display.
1password browsers. You can also sign up for new accounts in apps and browsers on any Android device. To create a new login: Tap the username or password field, then tap “Autofill with 1Password”. Tap “Create a new login”, then enter your username. 1Password: the password manager that's as beautiful and simple as it is secure. Just add your passwords and let 1Password do the rest. Sign in to websites and apps with just a few taps, and use the password generator to change your passwords and make them stronger. To fill or save a password, visit a website in Safari or open an app, and tap a username or password field. If you have a Login saved for the website or app, you’ll see your username above the keyboard. If not, you’ll see Passwords. To fill a Login, tap your username above the keyboard. On your iPad, you can use Multitasking to open 1Password and another app at the same time. To open 1Password in Slide Over: Swipe up from the bottom of the screen to open the Dock. On the Dock, touch and hold 1Password, then drag it to the screen. To open 1Password in Split View, drag it to the right or left edge of the screen. 1Password mini makes it easy to fill your details in apps. To open 1Password mini, click the 1Password icon in the notification area (Ctrl + Alt + backslash ). To fill a username or password in an app.
iPhone, iPad, and iPod touch
To access and use IUanyWare apps on your iPhone, iPad, or iPod touch, you must first install and configure the currently supported version of Citrix Workspace app.
To view a list of supported iOS versions, see Citrix Workspace app for iOS.
To install and configure Citrix Workspace app on your iOS device:
- Search the Apple App Store for 'Citrix Workspace' to find the appropriate app, and then install it.
- Once the app is installed, tap Workspace to launch it, and then tap Get Started.
- In the 'Address' field, enter
https://storefront.iuanyware.iu.edu/
, and then tap Next. - Enter your IU username and passphrase.
- After you enter your credentials:
- If you have the Duo Mobile app installed on any device, you'll automatically receive a Duo push. Accept the push to complete your configuration.
- If you don't have the Duo Mobile app installed but have at least one phone number set up for Duo, you'll automatically receive a call at your primary Duo phone number. Accept the call to complete your configuration.
- Enter your IU username and passphrase a second time, if prompted.
Once you're logged in, you'll see your list of favorites on the main screen. Click + (the plus sign) to the left of the window to see a list of available applications and desktops.
If you do not see a list of apps and desktops:
- Close and then relaunch the Workspace app.
- Click the gear icon at the top right, and select Manage Account.
- Under 'Select your account', click the option connected to your username.
- Click + (the plus sign) again to see a list of available apps and desktops.
From here, browse the software category folders to find your desired applications. Tap the corresponding + (plus sign) to add an application to your list of favorites on the main screen. Tap a software icon to launch a virtualized application. When you're finished with your application, close it the same way you close the desktop version.
Search in IUanyWare on your iOS device
There is one search field for the iOS Citrix Workspace app. To get to the search field, click + (the plus sign) to the left of the window; the search field is at the very top of the panel that opens. Sports gambling legalized in ny.
Android devices
To access and use IUanyWare apps on your Android device, you must first install and configure the currently supported version of Citrix Workspace app.
![Downloads Downloads](/uploads/1/1/7/8/117843333/765795991.png)
If Citrix Workspace app is already installed on your device, you may have trouble connecting to IUanyWare after the app upgrades to a newer version. To avoid this problem, before using these instructions, open the installed version and delete your existing account.
To install and configure Citrix Workspace app on your Android device:
- Search the Google Play store for 'Citrix Workspace' to find the appropriate app, and then install it.
- Once the app is installed, tap Workspace to launch it.
- On the
Welcome
screen, tap Get Started. - For 'Address', enter
https://storefront.iuanyware.iu.edu
. - If prompted, accept the server certificate.
- Enter your IU username and passphrase.
- In the 'Domain' field, if prompted, enter
ads.iu.edu
. - Tap Sign on and complete a Duo Two-Step Login.
Once installation and setup are complete, in Citrix Workspace app, tap the site you added, enter your IU passphrase, and then tap Log On to access and use available IUanyWare apps. By default, you'll land on your HOME tab. To search for other apps or desktops, select the menu bar at the top left and tap APPS or DESKTOPS.
Search in IUanyWare on your Android device
There is one search field for the Citrix Workspace app for Android. Click the search icon at the upper right to search all available applications and desktops.
Chrome OS devices
On Chrome OS devices (such as Chromebooks):
- Go to the Web Store and search for 'Citrix Workspace'. Make sure to select the app offered by Citrix, and install it. Once it's installed, open the app.
- In the 'Account URL' field, type
https://storefront.iuanyware.iu.edu
, and then click Connect:. - Under 'Please log on to IUAnyWare', log in with your IU username and passphrase, and then complete a Duo Two-Step Login.
- You will land on your HOME tab. Click the APPS or DESKTOPS tab to see other published options.
Add or remove favorites on your Chrome OS device
Citrix Receiver Light
To add a favorite in IUanyWare:
- On the APPS or DESKTOPS tab, locate an application you'd like to place in your favorites.
- Click the star at the top left.
To remove an application or desktop from your favorites:
What Is Citrix Receiver
- On the HOME tab, locate the application or desktop you'd like to remove from your favorites.
- Click the star at the top left.
Search in IUanyWare on your Chrome OS device
Citrix Receiver 4 8
To search for anything in IUanyWare, click the magnifying glass at the top right of the IUanyWare Storefront and fill in the search field. All apps and desktops that match your search terms will display.